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F.A.Q

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How do I access to the PDF tutorial (s) I purchased

After purchasing a PDF tutorial, an email with the download link(s) is automatically sent to the email address used to purchase the PDF tutorial. 

The download link work for only a limited amount of time ( 1 month ), so be sure to download the file and save it to your computer or to the device you are using, to able to access the tutorial anytime and not encounter any problems to access the file.

I can't find the email with the download link

Sometimes the email arrives to the spams so be sure to check that email box too.

My download link has expired

Don't worry we got you covered, just send us a message asking to resend you the download links.

After receiving the new download link, be sure to download the file and save it to your computer or the the device you are using.

How do I access to the video tutorial (s) I purchased

The helicoïdal mandala pendant video tutorial

-After purchasing the tutorial, you will receive an email (check spams) with a link to download a PDF file.

-Save the PDF file to your computer.

-Inside the PDF file you will find a link and a password that will give you access to the tutorial.

The elven floating pendant video tutorial

To access the video tutorial(s) you purchased, you only need to log in (upper right corner) with the account used to purchase the tutorial and go to the video tutorial section of the website.

Once logged in you will be able to stream the tutorial(s) as many times as you want.

I have problems to stream the video tutorials

This kind of issue can be fixed by changing the browser you are using.

 Contact 

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Merci pour votre envoi !

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